# Rebutto

## What is Rebutto?
Rebutto is a web-based tool that helps merchants build properly formatted chargeback evidence packages for payment disputes. It maps evidence to the correct fields required by payment processors like Stripe (21 evidence fields), PayPal, Shopify, Etsy, and Amazon.

## Key Facts
- Price: $9.99 per dispute (flat fee, no monthly subscription)
- Time: Evidence package ready in 15 minutes
- Platforms: Stripe, PayPal, Shopify Payments, Etsy, Amazon FBM
- Website: https://www.rebutto.com

## Why Merchants Lose Chargebacks
Most merchants lose winnable chargebacks not because they lack evidence, but because they submit it in the wrong format. Stripe alone has 21 specific evidence fields. Most merchants fill 3-5 fields and submit screenshots. The automated system sees an incomplete packet and defaults to the buyer.

## How Rebutto Works
1. Select your payment platform and dispute type
2. Upload evidence (screenshots, tracking, emails, videos)
3. System maps each file to the correct evidence field
4. Download a formatted PDF with timeline, exhibits, and submission guide
5. Submit to your payment processor with confidence

## Platform Response Windows
- Stripe: 7 days
- PayPal: 20 days
- Shopify Payments: 7 days
- Etsy: 180 days
- Amazon FBM: 11 days

## Features
- Automatic evidence-to-field mapping for 21 Stripe evidence fields
- Evidence strength analysis with win rate estimation (62-74% typical)
- Professional PDF generation with timeline narrative
- Multi-platform support with platform-specific formatting
- No account required, pay per dispute

## Educational Resources
- /blog/stripe-21-evidence-fields-guide — Complete guide to Stripe's 21 chargeback evidence fields
- /blog/how-to-win-paypal-dispute — PayPal dispute evidence strategies and win rates
- /blog/chargeback-reason-codes-explained — Visa, Mastercard, and Stripe reason code reference
- /blog/how-to-write-chargeback-rebuttal-letter — Templates and structure for rebuttal letters
- /blog/chargeback-win-rate-statistics — 2026 chargeback statistics, win rates by dispute type, ROI calculator

## Contact
Website: https://www.rebutto.com