How many evidence fields does Stripe require for chargebacks?

Stripe has 21 specific evidence fields for chargeback disputes. Most merchants only fill 3-5 fields, leading to incomplete submissions that are automatically denied. Rebutto helps you identify and fill all relevant fields for your specific dispute type.

What is the deadline to respond to a chargeback?

Response deadlines vary by platform: Stripe gives 7 days, PayPal gives 20 days, Shopify Payments gives 7 days, Etsy gives 180 days, and Amazon FBM gives 11 days. Missing these deadlines results in an automatic loss.

How much does Rebutto cost?

Rebutto charges a flat $9.99 per dispute. There are no monthly fees, no percentage of the disputed amount, and no account access required. You only pay when you submit a dispute.

Why do merchants lose chargebacks even with evidence?

Most merchants lose winnable chargebacks because they submit evidence in the wrong format, not because they lack proof. Payment processors like Stripe use automated systems that check specific evidence fields. If those fields are empty or incorrectly filled, the dispute is denied regardless of the actual evidence quality.

Which platforms does Rebutto support?

Rebutto supports chargeback disputes on Stripe, PayPal, Shopify Payments, Etsy, and Amazon FBM. Each platform has different evidence requirements and response windows, and Rebutto customizes the evidence package format for each.