Dispute opened?
Win it in 15 minutes.
Most merchants lose winnable chargebacks — not because they lack proof, but because they submit it in the wrong format.
Stripe · PayPal · Shopify · Etsy · Amazon
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Real quotes from real sellers — r/smallbusiness, r/Shopify, r/ecommerce
You're not alone. This happens every day.
These are real posts from sellers like you, from this week.
"Spent 28 minutes assembling evidence for a $42 chargeback. By the time I was done uploading everything into Stripe, I realized I'd spent more on labor than the dispute itself."
r/Shopify · 26 upvotes
"I had a delivery photo, signature confirmation, AND a message from the customer saying she loved the item. Lost the dispute anyway. Turns out I was filling in the wrong Stripe fields."
r/ecommerce · 43 upvotes
"I swear my customers are testing me. You ship the order. Tracking says delivered. Customer never reaches out. Then boom — chargeback. No warning. Straight to the bank."
r/Shopify · 34 upvotes
The problem isn't your evidence.
It's the format.
Stripe alone has 21 specific evidence fields. Most sellers fill in 3–5 and submit screenshots. The automated system sees an incomplete packet and defaults to the buyer.
⚠️ What most sellers submit
Result: Incomplete submission → automatic loss
How it works
Three steps. Fifteen minutes.
Pick your platform & dispute type
Stripe, PayPal, Shopify, Etsy, or Amazon. Each has different rules — we know them all.
Upload your evidence
Drop in screenshots, tracking info, emails, or a packing video. We'll identify what type each file is and how strong it is.
Download a formatted evidence package
A professional PDF with your timeline, all exhibits labeled, and a field-by-field submission guide for your payment processor.
Formatted correctly for every platform
Know your odds before you submit
Every evidence package includes a win rate estimate based on your platform, dispute type, and the strength of what you've uploaded. No surprises.
Estimated win rate
62–74%
Ready to fight back?
Join 100+ sellers getting early access. First dispute is free.
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