VisaAuthorization
Visa Reason Code 11.2
Declined Authorization
What the cardholder claims
"The issuer declined the authorization but the charge went through."
Win rate
10-20%
With proper evidence
Response deadline
30 days
From dispute filing
Required evidence (in priority order)
- 1
authorization_code - 2
uncategorized_text
Response strategy
Usually a merchant error. Only winnable if you have a valid authorization code from the issuer at time of transaction.
Stripe category
generalStripe maps this network-level code to this simplified category.
Responding to this chargeback?
Rebutto packages these exact evidence fields into the format Stripe requires. First dispute free on the Shopify App, or $9.99 on the web tool.