ChargePay vs Rebutto
An honest side-by-side of ChargePay and Rebutto for Shopify merchants fighting disputes.
When ChargePay makes sense
If you consistently get 10+ disputes every month and want one predictable monthly line item instead of per-dispute billing.
ChargePay strengths
- ✓No % of recovered revenue
- ✓Predictable SaaS billing
- ✓Includes prevention features on higher tiers
Where ChargePay falls short
You pay monthly even in months with zero disputes. Tier jumps can be punitive — go over the included count and you're forced to the next plan.
Why Rebutto wins for most Shopify merchants
- →First dispute free. No risk to try it on a real case.
- →Flat $29.99, no % cut. A won $5,000 dispute keeps $4,970 in your pocket.
- →No subscription. Zero disputes one month = zero cost.
- →Stripe 21-field mapping. Every piece of evidence slots into the exact field Stripe actually reads.
- →Also works without Shopify. Web tool at $9.99/dispute for Stripe and PayPal merchants.
The bottom line
For merchants with irregular dispute volume (0–5 per month), Rebutto's pay-per-use beats ChargePay's subscription. And first dispute free means $0 to start.
Try Rebutto on your next dispute — free
First dispute is free on the Shopify App. After that, $29.99 flat — never a percentage.
Sources: ChargePay public pricing page, Shopify App Store listing data, independent reviews (Trustpilot, G2, Reddit). Comparison current as of April 2026.
Also see: Chargeflow comparison · Disputifier comparison · ChargePay comparison